Ratings & Reviews
Resident Reviews
Maintenance Team Thank You Frank Wes|Recommended: YesHello I submitted a maintenance request very late on Monday night. One of our lights went out and our toilet wasn't working properly. On Tuesday, when I got home in the afternoon Frank and Wes had already visited the apartment and fixed up both requests seamlessly They also left a very kind note. Thank you Frank and Wes
response from property -Thank you for your praise of our maintenance team Amber- we're delighted to hear that they addressed your issue promptly and professionally. We thank you for choosing ICON Residences at the Rotunda. - Your ICON Team
Love The Icon|Recommended: YesWe absolutely love living at The Icon
Thank you for your review Sienna! We absolutely love hearing that from our residents! Thank you for being the best part of our community! - Your ICON Team
Shower Door Repair|Recommended: YesWhat a pleasant surprise We just showed our shower door problem to Pablo earlier today and we were not expecting the
problem to be resolved right away. We went out for a short while and when we returned it was repaired We are very
grateful to Pablo and Frank for fixing the shower door today
Thank you for taking the time to share your feedback Mr. and Mrs. Scott. We're delighted that you are happy with the maintenance service here and we're happy that you are a part of our community.
Warm regards- Icon Team
Very good|Recommended: YesI recommend strongly.
Thank you for your review Akira- we appreciate you taking the time to share your feedback on our community! Best Wishes- Your ICON Team
The property here is good|Recommended: YesIcon is a very great apartment with good facilities.
We appreciate your excellent review of the community. Thank you for choosing ICON Residences at the Rotunda!
- Icon Team
Good|Recommended: YesNice apartment.
Thank you so much for the 5 star review! We really appreciate it and thank you for choosing ICON Residences at the Rotunda!
- your ICON team
Stunning, Resort Style Living|Recommended: YesThe Icon is gorgeous, extremely comfortable, quiet, very clean, and has tons of amenities to enjoy Pool, gym, yoga studio, electric car charging, coffee machine, game room, food trucks, wine shop, taco stand, etc. Highly recommended.
Hi Raven- Thank you so much for this awesome review. We're delighted to hear that you love living at ICON. Thank you for being a part of our community!
- ICON Team
Great Experience|Recommended: YesThe staff at the ICON Residences are awesome - they are friendly, helpful, and responsive. The building is very pet- and kid-friendly, and you can not beat the convenience of the location
Hi Julie-
Thank you so much for your review of our community. We're delighted that your family is happy here. We appreciate your taking the time to share your thoughts with others.
Warm regards,
Icon Team
I can't say enough about living here. The apartment, the management, staff and maintenance, the people who live here, the amenities, and the community all help to make this a perfect home for me.|Recommended: YesI would tell them that I can't think of any place that could possibly be better.
Thank you so much for your feedback Francine! We love that our residents make this community feel like home for all of us! -Team ICON
The nicest place I have lived in.|Recommended: YesComfortable, friendly, well kept, speedy service, and everything I need is in walking distance.
Thank you so much for sharing your experiences Tom. We are so glad that you're enjoying your home here at ICON! - ICON Management
Maintenance - fixed leaking AC hose|Recommended: YesJoe and Frank came promptly and were professional and thorough. I appreciated that Joe offered to have my towels cleaned they had been used to mop the spill
Thank you for your review Jane! Our maintenance team is really top notch and we're glad they were able resolve the issue immediately for you. - ICON management
Comforting |Recommended: YesFor an outsider coming from the BIG city of NYC, I loved living here. My place was on the 3rd floor with a balcony facing the Avenue. It was beautiful day and night sitting in my living room and on the balcony embracing the view. Having control of both heat and AC, washer and dryer in the apartment, and open kitchen are a plus for me. The staff are friendly and helpful. You can enjoy a lovely stroll to the Avenue where lots of boutiques and restaurants are great to explore. Also within minutes to downtown Baltimore. This place definitely made it a home away from home.
Hi Vanessa! Thank you so much for the delightful observations about your home and the community. We sincerely appreciate the feedback and have enjoyed having you as a resident here!
Icon Management
Best staff|Recommended: YesAll the staff here are so accommodating. Thank you
Thank you Monica for your awesome review. We love our community and are so fortunate to have the best residents! We appreciate you taking the time to give us an excellent review! The ICON team thanks you!
Parking|Recommended: YesEver since the signs went up for the 2 hour parking only on levels 1-4, the level 5 parking has been really bad. Other than that, living here has been quite nice.
Hi Floyd-
Thank you for your candid review of the community. We appreciate your feedback. We are actively trying to ensure that parking is well balanced between retail, office and residential tenants. We don't always get it right the first try, but we are making adjustments. Thank you so much for choosing our community and taking the time to share your review! Warm regards- your ICON team
Favorite place to live in Baltimore |Recommended: YesIcon at the Rotunda has been nothing short of awesome We have LOVED living here and the community has been amazing. The front desk staff is always warm and welcoming and definitely make us feel right home. The apartment is spacious with brand new appliances and fixtures. No need to ever stress about parking because there are always plenty of spots We love living here
Emma, we can't thank you enough for the excellent review. We're fortunate to have residents like you who make ICON such a great community. -Your ICON staff
The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ICON Residences at The Rotunda, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ICON Residences at The Rotunda, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose