Ratings & Reviews
Resident Reviews
Maintenance - fixed leaking AC hose|Recommended: YesJoe and Frank came promptly and were professional and thorough. I appreciated that Joe offered to have my towels cleaned they had been used to mop the spill
response from property -Thank you for your review Jane! Our maintenance team is really top notch and we're glad they were able resolve the issue immediately for you. - ICON management
Comforting |Recommended: YesFor an outsider coming from the BIG city of NYC, I loved living here. My place was on the 3rd floor with a balcony facing the Avenue. It was beautiful day and night sitting in my living room and on the balcony embracing the view. Having control of both heat and AC, washer and dryer in the apartment, and open kitchen are a plus for me. The staff are friendly and helpful. You can enjoy a lovely stroll to the Avenue where lots of boutiques and restaurants are great to explore. Also within minutes to downtown Baltimore. This place definitely made it a home away from home.
Hi Vanessa! Thank you so much for the delightful observations about your home and the community. We sincerely appreciate the feedback and have enjoyed having you as a resident here!
Icon Management
Best staff|Recommended: YesAll the staff here are so accommodating. Thank you
Thank you Monica for your awesome review. We love our community and are so fortunate to have the best residents! We appreciate you taking the time to give us an excellent review! The ICON team thanks you!
Parking|Recommended: YesEver since the signs went up for the 2 hour parking only on levels 1-4, the level 5 parking has been really bad. Other than that, living here has been quite nice.
Hi Floyd-
Thank you for your candid review of the community. We appreciate your feedback. We are actively trying to ensure that parking is well balanced between retail, office and residential tenants. We don't always get it right the first try, but we are making adjustments. Thank you so much for choosing our community and taking the time to share your review! Warm regards- your ICON team
Favorite place to live in Baltimore |Recommended: YesIcon at the Rotunda has been nothing short of awesome We have LOVED living here and the community has been amazing. The front desk staff is always warm and welcoming and definitely make us feel right home. The apartment is spacious with brand new appliances and fixtures. No need to ever stress about parking because there are always plenty of spots We love living here
Emma, we can't thank you enough for the excellent review. We're fortunate to have residents like you who make ICON such a great community. -Your ICON staff
Very happy |Recommended: YesMy wife and I are very happy here at the Rotunda. The flats are amazing and we are particularly happy with the staff e.g., Colton, Estuardo, Anne-Marie, Laura, Nina, etc.
Thanks for your review of our community. We're delighted that our staff is what makes home so special for you. The ICON team thanks you!
Swanky upscale apartments with tons of amenities|Recommended: YesEveryone here is very friendly--from the front desk to other residents. Positive, upbeat vibe. We love that it is so dog-friendly Top of the line amenities. We love it here.
Thanks so much for your awesome review Blair! We appreciate it greatly and love having you here!!
Awesome Apartment|Recommended: YesDo it
Dylan, thank you so much for your review of our community. We agree.... :)
Excellent Residence|Recommended: YesI love the environment here at the Icon Residences at the Rotunda. The amenities are fabulous and the staff is friendly and helpful. The apartments are beautiful and the location cant be beat
Hi Sarah-
Thank you so much for taking the time to share your thoughts! We're so glad that you're a part of our community and we can't thank you enough for giving us your praise.
Warm regards,
ICON Management
Great service|Recommended: YesRxcellent
Hi Melissa-
Thank you so much for the great review and for being a part of our community! - your ICON team
5 ⭐️ Hotel Living at the ICON |Recommended: YesThe customer service at this apartment is exceptional. Overall everything is excellent. The only drawback is the noise proofing as I can easily hear my neighbors walking upstairs. Otherwise I strongly recommend.
Hi Barbara- Thanks so much for your feedback! We're delighted to have you as a part of our community! Best- Your ICON team
The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ICON Residences at The Rotunda, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ICON Residences at The Rotunda, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose